1. About this policy
For questions about CCTV Design Tool or these terms, contact:
Email: info@cctvdesigntool.online
2. Scope
This policy applies to the public website at cctvdesigntool.online, user registration and account functions, the CCTV design application, project-management features, support and feedback communications, and related public pages and services controlled by the operator.
It does not automatically apply to independent third-party websites or services linked from the platform.
3. Information that may be collected
Depending on the implemented features, the service may process account information (name, email, organization, job title, username, authentication data, preferences), project information (project names, floor plans, camera locations, design geometry, notes, reports, exports), usage and technical information (IP address, browser, device, access times, features used, error reports), communications (support requests, feedback messages), and payment information if paid services are introduced.
Uploaded drawings may contain confidential, copyrighted, security-sensitive, or personal information. Users should upload only information they are authorized to process.
4. How information may be used
Information may be processed to create and manage accounts, provide CCTV design and project features, store and retrieve projects, process uploads, perform calculations, generate reports, maintain security, detect misuse, improve reliability, respond to support, send essential communications, manage the introductory offer, meet legal requirements, and establish, exercise, or defend legal claims.
Marketing messages should be sent only where permitted and should include an appropriate way to opt out.
5. Legal bases
The applicable legal basis depends on the user’s location and the processing activity. It may include performance of a contract, steps requested before entering a contract, legitimate interests in operating and securing the service, user consent, compliance with legal obligations, and protection of legal rights.
For questions about the basis for a particular use of your information, email info@cctvdesigntool.online.
6. Uploaded project content
Users retain responsibility for determining whether they have authority to upload and process project content.
Project content may include sensitive site information. Users should avoid uploading unnecessary personal data, access credentials, security secrets, or classified information.
Before uploading content subject to specific security or confidentiality requirements, request details about storage, administrative access, backups, and processing arrangements at info@cctvdesigntool.online.
7. Sharing and service providers
Information may be shared with service providers only as needed to operate the service, such as cloud hosting, storage, email, authentication, analytics, error monitoring, payment processors, security providers, and professional advisers.
Information may also be disclosed when required by law or valid legal process, or to protect users, the platform, or legal rights. To ask about service providers involved in processing your information, contact info@cctvdesigntool.online.
The operator does not sell personal information to advertisers.
8. International processing
The service may be accessed internationally. Hosting or service providers may process information in countries different from the user’s location.
Contact info@cctvdesigntool.online for information about processing locations and any safeguards relevant to your use of the service.
9. Data retention
Information should be retained only for as long as reasonably needed for the stated purpose, contractual obligations, security, dispute handling, backup cycles, and legal requirements.
Retention can vary by record type, including account records, project files, logs, support messages, and backups. To ask about a specific record or deletion request, email info@cctvdesigntool.online.
10. Security
Reasonable administrative, technical, and organizational safeguards should be used to protect information.
However, no internet service can guarantee absolute security. Users are responsible for protecting their account credentials and for controlling the sensitivity of information uploaded to the platform.
If your project requires a particular security standard, certification, or contractual safeguard, request written confirmation before uploading the relevant information.
11. User rights
Depending on applicable law, users may have rights to ask whether their personal information is processed, access their information, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent, receive a portable copy where applicable, and complain to a competent data-protection authority.
Requests may require identity verification.
To exercise a privacy right or ask how your information is handled, email info@cctvdesigntool.online.
12. Account and project deletion
To request deletion of an account or project, email info@cctvdesigntool.online and identify the account and records concerned. Do not include passwords or access codes.
Deletion may be subject to identity verification, backup cycles, and legal or security retention requirements. Ask for confirmation of the scope and expected timing of your request.
Clearing browser storage does not itself delete information held by the service.
13. Cookies and local storage
The service may use cookies, browser storage, or similar technology for authentication, session continuity, security, preferences, project recovery, performance, analytics, and campaign attribution.
Non-essential cookies should not be activated where consent is legally required unless the user has made a valid choice. See the Cookie Policy for more details.
14. Children
CCTV Design Tool is intended for professional and business use. It is not intentionally directed to children.
If you believe a child has supplied personal information to the service, contact info@cctvdesigntool.online so the matter can be assessed.
15. Changes to this policy
This policy may be updated to reflect changes in the service, technology, providers, or legal requirements. The updated date should be shown at the top.
Material changes should be communicated through the website, application, or account contact details where appropriate.
16. Contact
Privacy questions or requests:
Email: info@cctvdesigntool.online
Your statutory privacy rights continue to apply where required by applicable law.
17. Data minimization
The operator aims to collect only the information reasonably necessary to provide the service, maintain security, and meet legal obligations.
Users should not upload unnecessary personal data, sensitive site information, or files unrelated to their CCTV design project.
18. Automated decision-making
The service does not make legally significant automated decisions about users based solely on automated processing.
Wall detection and similar assisted features produce suggestions that require human review before use.
19. Breach notification
If the operator becomes aware of a personal-data breach that is likely to result in risk to user rights, it will assess the breach and notify affected users and competent authorities as required by applicable law.